Privacy Policy

MNG Pro Tech

Introduction

MNG Pro Tech ("we," "us," "our," or "Company") is committed to protecting your privacy and maintaining transparency about our data practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with us regarding IoT (Internet of Things) solutions, tech consultations, and home automation services.

1. Information We Collect

Information You Provide Directly

• Consultation & Service Requests: When you request a tech consultation or inquire about services, we collect your name, email address, phone number, address, and details about your service interests.
• Contact Information: We collect information from emails, phone calls, or service inquiry forms.
• Service Records: For customers, we maintain records of services provided, equipment installed, configurations, and technical specifications.
• Payment Information: We collect billing information, including name, address, and payment details (processed through secure third-party payment processors).
• Device Information: If we install or configure IoT devices for you, we may collect information about your devices and networks (only as necessary for service provision).

Information Collected Automatically

• Website Usage Data: We collect information about your interactions with our website using cookies, analytics tools, and similar technologies.
• Device & Technical Information: We collect information about your device, browser type, IP address, operating system, and network information.

2. How We Use Your Information

• To provide tech consultations and IoT services
• To process service requests and consultations
• To send appointment confirmations and reminders
• To process payments and maintain financial records
• To respond to inquiries and provide customer support
• To improve our services and website functionality
• To send promotional materials and updates (with your consent)
• To comply with legal obligations
• To prevent fraud and ensure security

3. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who assist with payments, customer support, and analytics.
• Legal Requirements: When required by law or court order.
• Business Partners: With your consent, we may share information with partners to provide integrated services.

4. Data Security

We implement industry-standard security measures including encryption, secure payment processing, and access controls to protect your information. However, no system is completely secure.

5. Your Privacy Rights

• You may access, correct, or request deletion of your personal information
• You may opt out of promotional communications
• You may control cookies through browser settings

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.

7. Cookies & Tracking

We use cookies to enhance user experience and track website usage. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will promptly delete it.

9. Policy Updates

We may update this Privacy Policy periodically. Material changes will be posted on our website, and the "Last Updated" date will be revised. Continued use of our services constitutes acceptance of changes.

10. California Consumer Privacy Act (CCPA)

If you are a California resident, you have rights under the CCPA including the right to know, delete, and opt-out of the sale of your personal information. We do not sell personal information to third parties.

11. Contact Us